Your network is your
attack surface.
If your infrastructure goes down, your revenue stops. We implement zero-trust hardening across your entire perimeter — and when something breaks, we fix it. First time. Every time.
Ironclad Guarantee
100% First-Fix Guarantee
If we fix it and it breaks again within 14 days, we return at no charge. Zero ambiguity. Zero excuses.
Capabilities
Infrastructure Operations
Network Hardening
Zero-trust architecture implementation. VLAN segmentation, firewall auditing, endpoint hardening, and WAF configuration.
- Firewall configuration & audit
- VLAN / network segmentation
- Endpoint protection deployment
- CVE patching & monitoring
Cloud Migrations
We move your on-premise infrastructure to Cloudflare, AWS, or GCP — without a single day of downtime.
- Cloudflare / AWS / GCP migrations
- Zero-downtime DNS cutovers
- Dedicated staging environments
- Post-migration support (30 days)
Break-Fix Remediation
When something breaks, you need an engineer — not a ticket queue. Direct escalation line with 4-hour SLA.
- 4-hour response SLA
- Direct operator escalation
- Root-cause documentation
- Preventive hardening post-incident
Managed Monitoring
24/7 uptime monitoring, alerting, and automated incident response. Included in the vCTO Retainer.
- 24/7 uptime monitoring
- SSL certificate management
- Performance benchmarking
- Monthly health reports
Compliance Protocol
Compliance-Ready Infrastructure
Every hardening engagement is scoped to your regulatory requirements. We document everything for your auditors.
HIPAA
Healthcare
- PHI Encryption
- Access Controls
- Audit Logging
- BAA Documentation
SOC 2
Technology
- Trust Services
- Monitoring
- Incident Response
- Vendor Management
PCI DSS
Payments
- Card Data Isolation
- Network Segmentation
- Penetration Testing
- Key Management
TX Privacy
All Industries
- Data Breach Notification
- Consumer Rights
- Data Minimization
- Retention Policies
Infrastructure Philosophy
Why Houston
Businesses
Trust Us.
Managed IT Services for Houston SMBs
RP Digital Innovations provides managed IT services for small and mid-size businesses in the Greater Houston area. Our approach is zero-trust by default — we assume every device, user, and network segment is a potential attack vector. We implement VLAN segmentation, next-generation firewall rules, endpoint detection and response (EDR), and encrypted DNS to create defense-in-depth architectures. Our managed monitoring runs 24/7 with automated alerting for anomalous traffic patterns, certificate expirations, and performance degradation.
Cloud Migrations Without Downtime
We specialize in zero-downtime cloud migrations for Houston businesses moving from on-premise servers to Cloudflare Workers, AWS, or Google Cloud Platform. Every migration follows our 4-phase protocol: discovery and architecture mapping, staging environment provisioning, parallel-run validation, and cutover with instant rollback capability. We verify data integrity at every checkpoint and provide 30 days of post-migration support to ensure stability.
Break-Fix IT Support in Houston
When critical infrastructure fails, you need an engineer — not a ticket queue. Our break-fix remediation service provides a 4-hour response SLA for on-site incidents and 15-minute response for remote triage. Every incident is documented with root-cause analysis, and we proactively harden the affected systems to prevent recurrence. Break-fix is included in the vCTO Retainer ($2,500/month) or available as a per-incident engagement for non-retainer clients.
Infrastructure Intelligence
FAQ
rpdi@infra:~$ What managed IT services does RPDI offer in Houston?
We offer zero-trust network hardening, cloud migrations (Cloudflare, AWS, GCP), break-fix remediation with a 4-hour response SLA, 24/7 uptime monitoring, endpoint protection deployment, CVE patching, SSL certificate management, VLAN segmentation, firewall auditing, and monthly infrastructure health reports. All services are available individually or bundled under our vCTO Retainer at $2,500/month.
rpdi@infra:~$ What is the 100% First-Fix Guarantee?
If we fix an issue and it recurs within 14 days due to our work, we return at zero cost to remediate it. This guarantee covers all break-fix engagements and retainer-covered incidents. We track every resolution with root-cause documentation to ensure the same problem never surfaces twice.
rpdi@infra:~$ How does RPDI handle IT emergencies?
Retainer clients have a direct escalation line — not a ticket queue. Our response SLA for critical infrastructure failures is 4 hours for on-site and 15 minutes for remote triage. We do not use chatbots, phone trees, or offshore support desks. When you call, a US-based engineer answers.
rpdi@infra:~$ Can you harden our network for HIPAA or SOC 2 compliance?
Yes. We implement compliance-aligned network architectures for HIPAA (medical), SOC 2 (SaaS/technology), PCI DSS (payment processing), and Texas state data privacy requirements. Our hardening includes VLAN segmentation, encrypted data-at-rest and in-transit, access control lists, audit logging, and endpoint protection — all documented for your compliance auditors.
rpdi@infra:~$ How much do managed IT services cost in Houston?
Our vCTO Retainer is $2,500/month and includes 24/7 monitoring, break-fix remediation, CVE patching, and architecture support. For comparison, a full-time IT manager in Houston costs $80,000-$120,000/year, and managed service providers (MSPs) typically charge $2,000-$5,000/month for comparable coverage. One-time projects like network hardening or cloud migration are fixed-price and quoted after a discovery call.
Deploy Protocol
Secure your
infrastructure.
Book a free 30-minute infrastructure assessment. We diagnose the problem and tell you exactly what it costs to fix.